Returns & Exchanges

At UNDERNEAT, we want you to be completely satisfied with your purchase. If your items aren't the perfect fit, you can return or exchange any unworn, unwashed merchandise within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the products are in their original, sellable condition.

• 3.
  Label and Ship

  Download and print the prepaid shipping label provided by our portal, then drop off the package at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.